POPIA Compliance Statement
Protection of Personal Information Act (Act 4 of 2013) | Entity: Service Sense
Commitment to POPIA Compliance: Service Sense adheres strictly to the Protection of Personal Information Act (POPIA) of South Africa. We respect data privacy rights and ensure all personal information processed via www.servicesense.co.za is managed lawfully and transparently.
1. Eight Lawful Conditions for Processing
In terms of POPIA, Service Sense respects and applies the eight conditions for lawful processing:
- Accountability: Ensuring all data collection and storage complies with POPIA standards.
- Processing Limitation: Processing data lawfully, minimally, and only with appropriate consent or contractual necessity.
- Purpose Specification: Collecting personal details for specific, defined purposes linked to customer review services.
- Further Processing Limitation: Ensuring data is not repurposed in ways incompatible with its initial collection intent.
- Information Quality: Taking reasonable steps to maintain complete, accurate, and updated records.
- Openness: Maintaining clarity regarding how data is captured, used, and protected.
- Security Safeguards: Implementing administrative and technical safeguards against unauthorized access or loss.
- Data Subject Participation: Respecting the right of individuals to request access to or correction of their data.
2. Data Subject Rights
Under South African law, you have the right to:
- Be notified when your personal information is collected.
- Request confirmation of whether we hold personal information about you.
- Object to the processing of your personal information on reasonable grounds.
- Request the correction, destruction, or deletion of your personal records.
- Submit complaints directly to the Information Regulator.
3. Information Officer Contact Details
For any POPIA enquiries, data access requests, or information corrections, please reach out to us:
Service Sense Compliance
Website: www.servicesense.co.za
Email: info@servicesense.co.za
South African Information Regulator Enquiries: inquiries@inforegulator.org.za