Terms of Service

Effective Date: September 2026 | Website: www.servicesense.co.za

Welcome to Service Sense. By accessing or using our website, applications, QR code tools, and customer review services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Business Information

This website and its associated services are operated by Service Sense ("Service Sense", "we", "us", or "our"), accessible via www.servicesense.co.za.

2. Use of Services

You agree to use our website and services solely for lawful purposes. You must not use our feedback tools to conduct fraudulent activity, distribute malware, or submit unlawful, defamatory, or abusive content.

3. Intellectual Property Rights

All trademarks, logos, designs, software, site assets, and content provided by Service Sense are the exclusive intellectual property of Service Sense or its owners. You are granted a limited, non-exclusive, non-transferable license to use the platform solely for its intended business purposes.

4. Disclaimer of Warranties

Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, express or implied. We do not guarantee uninterrupted access, error-free operation, or absolute security of data transmission.

5. Limitation of Liability and Owner Protection

To the maximum extent permitted under applicable South African law (including the Consumer Protection Act 68 of 2008):

• Service Sense, its owners, operators, affiliates, agents, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, loss of business revenue, data loss, or business interruption arising out of your use of or inability to use our platform.
• In no event shall the aggregate financial liability of Service Sense exceed the total amount paid by you to us in the three (3) months preceding the event giving rise to the claim.
• Protection of Owners & Operators: You explicitly agree that any legal claims, disputes, or liabilities arising from the operation of Service Sense are limited solely to the business operation itself, and you waive any right to hold owners, founders, or individual operators personally liable for business debt or performance failures beyond what is required by law.

6. Indemnification

You agree to defend, indemnify, and hold harmless Service Sense, its owners, operators, and agents from and against any third-party claims, liabilities, damages, or expenses (including legal fees) arising from your breach of these Terms or misuse of our platform.

7. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts.

8. Contact Information

For any queries regarding these Terms of Service, please contact us at:

Service Sense
Website: www.servicesense.co.za
Email: info@servicesense.co.za